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How it works

It's easy.

1.  

2.   Complete our intake form that will be emailed to you and attach your GP referral 
(If you don't have one, we can assist you)

3.  You will then be able to login to our Client Portal to book your Telehealth sessions. 

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What to expect,

from start to finish

This is the journey most patients follow when accessing psychology appointments via Telehealth:

  1. Hop on our website and press the Book Online button. Complete your details.

  2. You will receive a confirmation email with a digital intake form to complete, and upload your GP referral (called a 'Mental Health Care Plan'). Or we can assist you if you don't know how to get one.

  3. You can then login to the Client Portal to book in your appointments. 

  4. You will get a text message reminder of your appointment, 2 days prior. 

  5. At your appointment time, find a quiet, private space and ensure you have internet access on your phone or computer. Then click the link sent to your email

  6. Your Psychologist will appear on the screen and you can begin your session.

  7. Your appointment will go for 50 minutes. 

  8. That's it!

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Are you new to Telehealth?

We all start somewhere. Even the most experienced Telehealth patients started with their 1st appointment at one point.

Trying something new can make you feel a little nervous. But that's okay. Telehealth has become one of the most popular forms of accessing a Psychologist.

Your session over Telehealth is via a Video Link or telephone and is respected with the same privacy that an appointment in the clinic would.

Hop on the computer at home, or find a quiet space and use your Smartphone.


Video Telehealth has become very popular, and is now covered by NDIS and Medicare.

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