How it works

It's easy.

1.  

2.  Email/Fax your GP referral (if you don't have one, we will assist you)

3.  You will be emailed a link to our Client Portal to book your Telehealth session. 

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What to expect,

from start to finish

This is the journey most patients follow when accessing psychology appointments via Telehealth:

  1. Hop on our website and Book in your appointment online

  2. You will receive a confirmation email with information about how to get a referral (called a 'Mental Health Care Plan') from your GP before your appointment. Or we can assist you to get one from one of our partner GP's.

  3. Email us a photo of your referral or ask the GP to send it to us directly.

  4. You will get a text message reminder of your appointment, 2 days prior. 

  5. At your appointment time, find a quiet, private space and ensure you have internet access on your phone or computer. Then click the link sent to your email

  6. Your Psychologist will appear on the screen and you can begin your session.

  7. Once your appointment finishes, your psychologist will discuss booking another session with you if required.

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Are you new to Telehealth?

We all start somewhere. Even the most experienced Telehealth patients started with their 1st appointment at one point.

Trying something new can make you feel a little nervous. But that's okay. Telehealth has become one of the most popular forms of accessing a Psychologist.

Your session over Telehealth is via a Video Link or telephone and is respected with the same privacy that an appointment in the clinic would.

Hop on the computer at home, or find a quiet space and use your Smartphone.


Video Telehealth has become very popular, and is now covered by NDIS and Medicare.